Flagship orlando fl




















Orlando Facility Services. Light plumbing; leak repair, faucet and toilet replacement, etc. Lighting maintenance; bulb and ballast replacement, new fixture installation Cubical purchasing, assembly, configuration, and ergonomics Move boxes, furniture, and equipment within building or offsite Removal and disposal of pallets and debris Rental and set-up of tables and chairs for meetings or events Purchase, assemble, and repair office furniture Mount whiteboards and keyboard trays Installation of projectors and screens Purchase and install mini-blinds Roof and drain spout cleaning.

Build new interior walls to AutoCADD specifications Installation of new doors and windows Demolish or repair interior walls, doors, and windows Installation and repair of T-Bar grid ceiling systems and tiles VCT flooring removal and installation Carpeting removal Construction clean up Remove electrical components in walls, including phone and data cables.

Installation, relocation, and replacements of AC wall outlets and switches Rewire existing lighting and electrical systems Install and replace ballasts, including emergency lighting packs Install timers, motion sensors, and photocells Install and replace lighting fixtures Run new electrical lines with new rectifiers Install drops and power poles from ceiling for cubicles Coordinate general lighting maintenance and recycling programs Install hand-drying units and wall-mounted devices Purchase and replace electrical water heaters Replace breakers and install dedicated lines General parking lot lighting maintenance.

Paint walls, doors, and door frames Paint windows and window frames Paint ceiling or ceiling tile Repair and patch walls Tape, texture, or create smooth wall finishes Remove and repair wallpaper and wall boards Paint clean rooms Perform epoxy floor finishing Spray texture walls Strip, stain, and finish wood doors and frames Patch and repair all cracks and blemishes Re-stripe parking lot stalls and handicap stalls Install parking lot signs Install posts and bollards Repaint curbs Seal-coat parking lot surfaces Install speed bumps Power wash exterior.

Purchase and install office locks and doorknobs Re-key existing lock set Duplicate keys Code-cut keys to cubical cabinetry and door locks Re-key door locks to existing Building Master System Develop and install new Master Key systems for buildings. A new staffing model had to be implemented to lower labor costs.

Culturally, MCO expected a staff of cleaning ambassadors who were more customer-centric and focused on creating exceptional traveler experiences. Across the board, Flagship had committed — and MCO expected — dramatic improvements in many areas quickly. It required an organization that was a problem solver, an executer and one that was focused on creating a culture of customer service and employee engagement.

For Flagship, a company with deep airport expertise, the challenges were not especially overwhelming. In fact, most of the solutions were already pre-scripted and part of its core Airport Management System.

From day one, Flagship brought innovation in many forms into the airport facility — including advanced equipment and chemicals to ensure that floors shined, and best-in-class procedures to upgrade the cleanliness of carpets.

This skillset and strategic knowledge allows Flagship to mitigate costs while taking on more traffic and more work. A key element of that flexibility is that Flagship regularly identifies which areas require more or less cleaning based on traffic flow.



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