The information in the masked form fields currently cannot be entered in using voice recognition software dictation. Use the keyboard to enter the data or call the help desk for assistance at , or TTY for people who are deaf, hard of hearing, or speech disabled.
When entering amounts into text form fields, do not include commas or a dollar sign. The format should include only numbers e. The information icons are displayed using "i" icon links.
These tooltips can be viewed by placing focus on the icon. To place focus on the icon link using speech say "Click information icon" or the "Click link" command and select the number of the corresponding tooltip you would like to see using the "Choose" command. The Massachusetts Health Connector is the state's Marketplace for health and dental insurance.
Before your get started, be sure to check the Help Center for information, guides, and where to find free, in-person help near you. Before you apply for coverage, you can see health and dental plans and prices available in your area.
The premiums costs of plans you see do not include Advance Premium Tax Credits or other savings. You will need to fill out an application to see if you qualify for help paying for costs. Javascript is disabled in your browser. System requires javascript to be enabled in order to operate. Please provide us with some basic information to preview health and dental plans available through the Massachusetts Health Connector. The rates you pay may be lower if you are eligible for financial assistance.
Selecting this link will direct you to the Division of Insurance to file a formal complaint. Formal complaints are about a specific issue that a consumer is having with their insurance company or insurance coverage. Complaints are required to be in writing and the Division requests specific information about the company's name, type of coverage, policy number, claim number, description of the issues, and a statement of what resolution is desired.
Consumers can file complaints electronically through the Division's website, by email, or by letter. Contact Information Call , or TTY for people who are deaf, hard of hearing, or speech disabled. Using Assistive Technology on MAhealthconnector. Start your Application for Health Coverage. Headings can be used to navigate to the major sections of the page in order to easily scan the content using the functions within the screen readers.
To view a list of headings on the page. The phone number, social security number, and ZIP code form fields require data to be in a specific format. The form fields will not allow you to enter text unless it is in the correct format. Some examples include:. Due to a limitation in some screen readers, the full question text may not be read when navigating from form field to form field with the tab key.
After reading the text, press tab to get back to the form field and fill in the data. If an error occurs on the page, there will be an error message at the start of the main content right after the navigation links. Each form field that has an error is also indicated and the screen reader will say "invalid entry" if the form field has an error.
The health and dental plans are displayed in tabular or table format that can be sorted using the links on the table headers. If there are more than 10 results, more results can be shown using the next and previous links that are located before the table. The quick plan filters provide options to select the dollar amount range for the monthly premium and annual deductibles, select the carrier, and select the coverage area.
The slider controls to select the dollar amount range currently do not work fully with the keyboard in all browsers. To adjust the values, use the page up or page down key to increase or decrease the value by dollars and the arrow keys to adjust by one cent.
The links on the eligibility screen to edit and view details currently do not work with the keyboard. If you need to edit or view the details of your application, please call the help desk for assistance at , or TTY for people who are deaf, hard of hearing, or speech disabled.
The screen can be magnified either using the browser functions or using a screen magnifier such as ZoomText or MAGic. The links on the eligibility screen to edit and view details currently do not work with voice activation. Use mouse grid or mouse commands to activate these links with mouse click.
Some data form fields within the application require the data to be entered in a particular format for example, a ZIP code must be 5-digits. The information in the masked form fields currently cannot be entered in using voice recognition software dictation. Use the keyboard to enter the data or call the help desk for assistance at , or TTY for people who are deaf, hard of hearing, or speech disabled. When entering amounts into text form fields, do not include commas or a dollar sign.
Your assistance is appreciated as you continue to help consumers apply, enroll and maintain their health insurance coverage, especially at this time.
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